© 2013 CakeFest

Serving the Northern Virginia, MD, and DC area


Phone: (703) 595 7849

CakeFest Mobile

FAQ

1. How far in advance do I need to order?

You may place your order as soon as you know the date for your event. CakeFest accepts only a limited number of orders each week based on the complexity of designs requested. We recommend you place your order at least 3-4 weeks in advance. All orders are subject to availability and last minute requests (those placed less than 2 weeks in advance) may incur an additional rush fee. To check for availability, simply call or fill out our contact form.

2. How do I place an order?

Call or fill out our contact form for a no-obligation design quote. You can even up-load anything you would like to be considered as inspiration for your cake design (your party invitation, photos of your bridal gown, cake pictures, etc.). Chef Sandra Spencer will respond to your request with a few design options at different price points. This will give you the flexibility to pick and choose design elements based on your preferences and budget.

3. I’m planning my wedding. What are your bridal services?

4. I saw a picture of a cake I like.  Can you re-create something similar for me?

Our portfolio showcases a variety of styles done over several years of cake decorating experience. But we are interested in learning your preferences as we plan a special design just for you. So yes, show us what you like.  Maybe it’s the shape/lines of a cake, the use of sugar or chocolate décor, or the contemporary pattern that catches your eye.  Any of these elements could be used in endless design combinations.

5. How much do your cakes cost?

There are many variables that go into each customized design, making it difficult to simply list prices here.  But as a starting point, base prices are as follows:

More detailed design elements will incur additional costs. These include gumpaste flowers, intricate piping, detailed painting, chocolate décor, etc. These prices will be discussed during the design planning process. Prices are always subject to change. But once you lock in your date with your deposit, your design quote will be honored (assuming the design doesn’t change).

6. How do I schedule a wedding cake tasting?

Call or use the contact page and tell us the following:

Chef Sandra Spencer will contact you to schedule your cake tasting.

7. Is there a charge for wedding cake tastings?

Three complementary flavors are included in the tasting. $15 per additional flavor will be charged for those wishing to sample more. We respectfully ask you to limit your tasting party to no more than 4 people. This is to ensure that enough time is allowed to discuss your design preferences. CakeFest requests a courtesy 48 hours notice to cancel or change appointments.  This is to ensure your tasting cakes are as fresh as possible.

8. How do I make the most from my tasting appointment?

Come with a few design ideas in mind. Bring your invitation, color swatches, pictures…..anything that can be used for inspiration in planning your special design. If you are interested in adding a groom’s cake, please bring your ideas for that as well. Tasting appointments generally last 45-60 minutes.

9. Do you offer tastings for non-wedding cakes?

You may request a complimentary cake tasting if you are planning to have cake for 75 or more people. For less than 75 servings, tastings are available for $50 (plus tax). This includes three flavors from the CakeFest menu. Additional flavors are $15 each.

10. Do you deliver?

Delivery starts at $35 (see delivery map below).  Areas outside of the delivery map will be discussed when placing your order. Delivery to venues requiring extended delivery times (boats, museums, military bases, etc.) may require an additional fee. Alternatively, you may arrange to pick up your order at our Springfield, VA location.

11. Do you ship cakes?

No, we do not ship cakes at this time.

12. I would like to visit your shop.  Where are you located?

CakeFest is a small business and currently does not have a store front location.  For this reason, we are available by appointment only.  Please call or fill out our contact form if you would like to make an appointment.

13. When do I need to make a deposit?

A 35% non-refundable deposit is required for all orders over $125. This will hold your date, therefore it is advised to make the deposit as soon as you choose CakeFest to ensure availability.

14. When is final payment due?

The balance of your order is due no later than 7 days before your event, or your order maybe canceled.  If your order changes from the time you made your deposit (i.e. your guest count changes dramatically, you choose to alter your design, etc.), you will be issued a new invoice indicating these changes which will be reflected in your final balance.

15. Do you make sugar-free, Vegan, or allergen-free products?

Almost all of CakeFest’s cakes, cookies, and cupcakes contain sugar, wheat flour, eggs, and various fresh dairy products. Nuts may be omitted from certain recipes upon request.  CakeFest cannot, however, guarantee its products are 100% nut-free since ingredients used may have come into contact with nut products during processing.

GLUTEN-FREE ~ If you are looking for a great gluten-free option, try CakeFest's Triple Chocolate Mousse Cake.  This decadent dessert has a layer of fudgy flourless chocolate cake and three layers of chocolate mousse (white, milk, and dark) made from imported Swiss chocolate.  Note: To keep this option gluten-free, it is only available as an 8" round and it cannot be sculpted or tiered.

16. What is fondant and what are its advantages?

Fondant is a sugar icing used for decorating cakes. All CakeFest cakes come with fondant included in the starting price. Our cakes are first iced with Italian meringue buttercream, and the fondant is applied as a thin outer layer. Fondant offers great versatility in design and it creates a satin smooth finish to your cake. If you choose a white cake, fondant will be a truer white than a buttercream finish. If you want to color your cake, fondant takes to colors much better than buttercream. Most importantly, your design options truly become limitless with fondant, since it can be creatively sculpted, texturized, and hand-painted, etc.

17. Do you do outdoor receptions?

CakeFest will do cakes for outdoor receptions, but please be advised that our cakes are highly perishable and cannot set out in hot temperatures for extended periods of time. For these venues, we will need to know if you will have adequate refrigeration available onsite for the cake. Alternatively, a custom decorated display (fake) cake may be ordered with additional sheet cakes for your guests. These options will be discussed during your consultation.